From David Martino
Just wanted to leave a comment on the great service Rick Hernandez provided me this morning. We have a one year old model Galaxy 2000sx-hr portable carpet extractor and the pump wasn’t working. Rick troubleshot it over the phone and got it up and running in about 15 minutes. Very friendly and professional. Thanks for hiring him.
From Sunshine Carpet Cleaning – Steve G. http://sunshinesteaming.com/
My name is Steve Gechlik and I own Sunshine Carpet Cleaning. For the last fifteen years, I have shopped the nation for portable extractors. The best I found was the Prochem Cheyenne, a popular choice for carpet cleaning companyies. Prochem’s Cheyenne offers 12 gallon solution & recovery tanks, a 100 psi pump, a 3 & 2 stage vac and runs on a single electrical cord. However, Prochem stopped manufacturing the Cheyenne. I had to shop for a replacement portable extraction machine.
I was fortunate to find Edic’s Galaxy Pro. The Galaxy Pro boasts a 17 gallon solution and recovery tank, 500 psi pump, two 3 stage vacs and runs on a single electrical cord. Apparently, the Galaxy Pro has amperage efficiencies. Both weigh about the same. The Cheyenne offered a 1 year warrantee, the Galaxy Pro offers a two year warrantee. EDIC’s Galaxy Pro costs only a little bit more than the Prochem Cheyenne.
I previously bought 4 Prochem Cheyenne portable extractors. Now I only buy EDIC’s Galaxy Pro. I like the improved carpet cleaning features and two year warranty.
From Quick Dry Carpet Cleaning – Barry R. http://qdcarpetcleaning.com/
I just wanted to drop you a note to tell you how pleased I am with my EDIC Galaxy 2000. I’ve had it for a year now and I’ve had no problems whatsoever with its performance. The vacuum is strong and the pumps are working great. No leaks and the blue/gray color combo looks good. This is the one cord model, which runs the 2 vacs and the pump. I was a little leery of all those components being run off one cord but it’s not been any problem. You just have to be aware of where you are plugging the unit into. The few times I’ve tripped a breaker it’s been because that circuit is powering multiple outlets with several items running at the same time. More of an operator error than a problem with the EDIC machine configuration.
“With a combination of excellent craftsmanship, innovative ideas and terrific customer service, EDIC is second to none when it comes to carpet cleaning and floor care equipment. Over the last couple years, I have been dealing with the representatives at EDIC and would love to say they have been nothing but a pleasure to work with. From outgoing and friendly assistance to on time delivery and a well stocked warehouse, EDIC has helped me more than once.”