Effective Date: 9/26/2025
EDIC USA (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with our services, or opt-in to receive SMS communications.
Information We Collect
We may collect the following types of information:
Personal Information: such as your name, email address, phone number, and business details when you fill out forms, create an account, or make a purchase.
SMS Consent Information: when you opt in to receive text messages from us.
Usage Information: including IP address, browser type, pages visited, and other technical details.
How We Use Your Information
We use your information to:
Provide and improve our products and services.
Respond to your inquiries and support requests.
Process orders, billing, and customer support.
Send promotional or informational communications, if you have opted in.
Deliver SMS updates, notifications, and promotions (if you consented).
SMS Terms of Service
By opting into SMS from a web form or other medium, you agree to receive SMS messages from EDIC USA. This may include order updates, promotions, and customer support.
Message frequency may vary.
Message and data rates may apply.
Text HELP for help.
Reply STOP to any message to opt out.
SMS consent is not shared with third parties.
Sharing of Information
We do not sell, rent, or share your personal information or SMS consent with third parties or affiliates for marketing purposes. We may share information only in the following circumstances:
With service providers who perform services on our behalf (such as payment processors or shipping companies).
If required by law or to protect the safety and security of our business, employees, or customers.
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Your Rights
You have the right to:
Opt out of SMS messages at any time by replying STOP.
Unsubscribe from promotional emails by clicking the unsubscribe link in the email.
Request access to or deletion of your personal data by contacting us at [Insert Contact Email].
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
EDIC USA
Website: https://www.edic-usa.com/
Email: cs@edic-usa.com
Phone: 800-338-3342